Why Service Design matters more to cities and businesses in the new economy? Could your ventures be missing an important link to human-centric design for meaningful outcomes and engaging experiences? Join this year’s Knowledge of Design Week (KODW) 2021 taking place from 21 to 25 June and listen to over 50 innovative leaders and experts as they share their perspectives and insights on how cross-sectoral and multidisciplinary collaboration will underpin the innovations and breakthroughs critical to future services. Under the theme of “Reimagining Service Economy", KODW will explore why human-centric service design is necessary to prepare us for unpredictability and transformation in the next normal, and how it contributes to sustained commercial success. Register at https://www.kodw.bodw.com/en?utm_source=ChinaDaily&utm_medium=media&utm_campaign=generic to access all KODW livestream sessions for FREE, and be enlightened how Service Design shapes future retail, hospitality, smart living, ageing well and healthcare.